RAC Adjustments Response to COVID-19

We at RAC wanted to assure all our partners that even though many areas of the country are experiencing a severe health crisis, all our operations are running smoothly with a full staff.  The state of IL has enacted a Disaster Proclamation; however, insurance services are an exempt business to that rule.

Our in-house operations have been moved to remote locations as anticipated which has not affected our service commitments to anyone. Our offsite and remote people that had already been working as such continue to do so with no changes in their capacities.

All our field personnel have been advised to all the safety measures that are needed for safe distancing, large people gatherings, etc. and will be conducting all inspections and handling of claims as need be with all safety measures in place.  The only exceptions will be if an insured home or business is closed at this time or has asked that an inspection not take place until a later date.  In cases such as these, the inside or desk adjusters will be notified immediately, and all files will be updated accordingly. 

RAC has and will continue to monitor and follow all federal, state, and local guidelines and requirements.

RAC wants to remind you that we are here for all your needs during these times and can quickly and accurately assist you with anything that may arise.

As always, we appreciate our partnership and your trust in RAC.

Thank you.

Management and Staff

RAC Adjustments, Inc.