About RAC Adjustments

Our Story

RAC Corporate History

RAC Adjustments is a professional claim service organization founded in 1980 with the overall objective of a commitment to excellence and providing property and casualty adjustments and appraisals for daily and catastrophe claims. That is why RAC Adjustments is routinely ranked #1 by its customers in performance based on objective measurements.

RAC Adjustments has both adjusters and appraisers located throughout our service territory, for maximum efficiency and service.  RAC Adjustments offers nationwide catastrophe services and adjusting services utilizing RAC Adjustments staff, management, and experienced catastrophe adjusters.

RAC Adjustments’ goal is to provide a work product that is designed around the need of the customer and continuous feedback on performance.

RAC Adjustments, Inc. began in 1980 as a sole proprietorship under the name Roum Adjustment Company.  In April of 1990, Roum Adjustment Company incorporated to become RAC Adjustments, Inc., a Class “C” Illinois corporation.  RAC Adjustments, Inc. currently conducts all of its operations under the corporate name: RAC Adjustments, Inc.

RAC Stands ready to assist the insurance company or self-insured client with a full-range of adjusting, appraising, and investigative services.

RAC Adjustments attracts highly qualified employees and business partners to accomplish claims adjustments by being one of the greatest companies to work for. Our atmosphere of respecting our business partners and our customers is of utmost importance to our business model. With over 250 claims professionals, our goal is to stand out no matter what size the claim.

RAC Adjustments brings a collaborative atmosphere to every situation that provides a superior work product.

Single Point of Contact

RAC Adjustments maintains its headquarters in Rockford, Illinois and is established as one of the top providers in the region. With adjusters and appraisers licensed throughout the Nation, RAC is quite accessible to its customers.

Routinely Ranked #1 by All Clients

The heart of RAC Adjustments’ operating philosophy is to consistently deliver the highest degree of customer service. RAC Adjustments operates a fully staffed central dispatch center to assign your claim to one of its field personnel for efficient processing.

Adjusters are Routinely Trained on Interpersonal Communications, Negotiation and Conflict Resolution

The staff of RAC Adjustments is comprised of a group of experienced industry experts, each of whom is dedicated to achieving the highest level of professionalism, customer service and results for its clients. It is this ability of our staff who have established RAC Adjustments’ reputation as one of the adjusting, appraising and investigative service industry leaders.

Custom Plans to Meet Client Needs | Management of Claims Until The Conclusion After Large Events

RAC Adjustments provides a comprehensive range of services including commercial and residential property adjusting, workers’ compensation, vehicle appraising, catastrophe adjusting, special investigations, telephone adjusting, third-party administration and so much more. RAC Adjustments’ extensive range of services enables just about any claim adjustment need to be handled.

Find An RAC Adjustments, Inc. Adjuster

The map below is updated daily showing where our adjusters are located and ready for your immediate need.